Certified Salesforce Administrator with over 8 years of experience in managing and optimizing Salesforce platforms. Proven expertise in configuring, customizing, and integrating Salesforce with third-party systems. Successful track record in gathering and translating business requirements into effective solutions. Strong proficiency in developing workflows, approval processes, custom objects, fields, and page layouts. Skilled in creating and maintaining reports, dashboards, and analytical tools for data-driven decision-making. Experienced in data management activities, user training, support, and account/profile management to drive user adoption and satisfaction. Collaborative approach in working with Agile development teams for Salesforce integration.